FAQ

Questions About This Site

Q. 

I am having some problems with my Bishop concerning the Sunday School classes listed in the consultant help section. He is concerned that the First Presidency hasn't approved this. Have you had any problems with that?

A. 

Read the answer here

Q. 

What are the rules about making copies of materials on this site?

A. 

Materials created by any of the site founders listed on the About page may be copied and adapted by you as needed. You may not charge for them beyond reasonable copying costs.

This site also provides links to materials copyrighted by other individuals. Contact those individuals directly if you want to use their materials.

Questions about FamilySearch or Family Tree

Q. 

How can I sign up for free access to Ancestry.com, MyHeritage.com, or other FamilySearch partner sites?

A. 

A. Go to https://familysearch.org/partneraccess and click the Join for Free button below the name of the site you want to access.

Q. 

Why can't I see my parents, siblings, or other living people in Family Tree?

A. 

Living individuals have significant privacy rights and are treated differently in Family Tree than deceased individuals. In August 2014, Family Tree implemented "Private Spaces." Each registered Family Tree user is automatically given a private space which is populated with records for members of their immediate family. Only each individual user can see the records in his or her private space. For more information, see this FamilySearch blog post. You may also find this brief presentation helpful.

Q. 

Is there a size limit for audio files to be saved on Family Tree?

A. 

From Beth Ann Wiseman, Memories Expert:

Simple Answer: There is a limit to the file size which is 15 MB. On the FS Memories iPhone app, only 15 minutes of recording is supported, but the file size is well-below the 15 MB limit (typically they are 2 to 3 MB).

Long Explanation: Just as there are various pixel resolutions in image files, there are various sample frequencies (resolution?) in audio files. An audio that is recorded on your iPhone typically uses 28 samples per second while a professional music CD would use 300 samples or more per second. The more samples per second, the bigger the file is for the same length of time.

If you recorded at 28 samples per second, you could probably get 1 to 2 hours of audio in 15 MB. On the other hand, if you are recording at 300 samples per second, you would only get a few minutes in 15 MB.

Bottom line, the limit is 15MB but may translate to various time spans, depending on the samples per second that is used to make the recording.